Privacy Policy
Last updated: December 2025
This Privacy Policy describes how Seven Custom Homes ("we," "us," or "our") collects, uses, and protects information when you use our subcontractor portal and e-signature services (the "Service").
1. Information We Collect
We collect information you provide directly when you sign documents through our Service, including:
- Name, email address, and phone number
- Business name, address, and tax identification (EIN or SSN)
- Insurance certificates and other compliance documents
- Electronic signature (drawn or typed)
- Technical information (IP address, browser type, timestamp) recorded for audit purposes
2. How We Use Your Information
We use the information collected for these purposes:
- To facilitate the signing of contracts and other documents
- To maintain a legally compliant audit trail of e-signature activity
- To verify the authenticity of signed documents
- To communicate about ongoing business relationships
- To comply with legal and regulatory obligations
3. How We Protect Your Information
We take reasonable steps to safeguard your information:
- Sensitive identifiers (EIN, SSN) are encrypted at rest
- Documents are stored in secured cloud storage with access controls
- Access to your information is limited to authorized personnel
- All web traffic is transmitted over HTTPS encryption
4. Sharing of Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate the Service (cloud storage, email delivery)
- Government agencies when required by law (tax reporting, regulatory compliance)
- Legal authorities when responding to lawful requests or protecting our rights
5. E-Signature Records
When you electronically sign a document through our Service, we create a permanent audit trail that includes your IP address, timestamp, browser information, and the specific actions you took. This record is required by the federal ESIGN Act and the Texas Uniform Electronic Transactions Act (UETA) to make your electronic signature legally binding. We retain these records for at least seven years.
6. Your Rights
You have the right to:
- Request a copy of the personal information we hold about you
- Request correction of inaccurate information
- Request a copy of any document you electronically signed
- Withdraw consent for future electronic communications (note: this may end your ability to do business with us electronically)
7. Cookies and Tracking
Our Service uses essential cookies to maintain your session and remember your preferences. We do not use third-party advertising cookies or sell tracking data.
8. Children's Privacy
Our Service is not intended for individuals under 18. We do not knowingly collect information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when revisions were last made.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise any of your rights, contact us at:
Email: dlyne@viihomes.com
Web: lionheartcabo.com